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otrs

147 known vulnerabilities across versions
Vulnerabilities are listed by affected version. Select any CVE for the full briefing and its intelligence graph.
CVE-2025-24387
>= 7.0.0 and <= 2025.1.2
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HT
4.8MEDIUM
CVE-2024-6540
>= 8.0.0 and < 2024.5.2
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow a
5.7MEDIUM
CVE-2024-23794
>= 8.0.0 and < 2024.5.2
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This
5.2MEDIUM
CVE-2024-23792
>= 7.0.0 and < 7.0.49
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack r
5.3MEDIUM
CVE-2024-23791
>= 7.0.0 and < 7.0.49
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from
4.9MEDIUM
CVE-2024-23790
>= 7.0.0 and < 7.0.49
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing ch
3.5LOW
CVE-2023-6254
>= 8.0.1 and <= 8.0.37
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the
8.1HIGH
CVE-2023-5422
>= 7.0.0 and < 7.0.47
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communic
8.7HIGH
CVE-2023-5421
>= 7.0.0 and < 7.0.47
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the Customer
3.5LOW
CVE-2023-38059
>= 7.0.0 and < 7.0.47
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This
5.3MEDIUM
CVE-2023-38060
>= 7.0.0 and < 7.0.45
Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of
6.3MEDIUM
CVE-2023-38058
>= 8.0.0 and < 8.0.35
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to
4.1MEDIUM
CVE-2023-38057
>= 7.0.0 and < 7.0.32
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey
4.1MEDIUM
CVE-2023-38056
>= 7.0.0 and < 7.0.45
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTe
7.2HIGH
CVE-2023-2534
>= 8.0.0 and < 8.0.32
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track
7.6HIGH
CVE-2018-17883
>= 6.0.0 and < 6.0.12
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a
6.1MEDIUM
CVE-2023-1250
>= 7.0.0 and < 7.0.42
Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Loc
7.4HIGH
CVE-2023-1248
>= 7.0.0 and < 7.0.42
Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actio
6.1MEDIUM
CVE-2022-4427
>= 7.0.1 and < 7.0.40
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch
6.5MEDIUM
CVE-2022-3501
>= 8.0.0 and < 8.0.26
Article template contents with sensitive data could be accessed from agents without permissions.
3.5LOW
CVE-2022-39052
>= 7.0.0 and < 7.0.39
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
7.5HIGH
CVE-2022-39051
>= 7.0.0 and < 7.0.37
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th pa
6.8MEDIUM
CVE-2022-39050
>= 7.0.0 and < 7.0.37
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by
4.6MEDIUM
CVE-2022-39049
>= 7.0.0 and < 7.0.37
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTR
3.5LOW
CVE-2022-32741
>= 7.0.0 and < 7.0.35
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the re
5.3MEDIUM
CVE-2022-32740
>= 7.0.0 and < 7.0.35
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under ce
3.5LOW
CVE-2022-32739
>= 7.0.0 and < 7.0.35
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file
3.5LOW
CVE-2022-1004
>= 7.0.0 and < 7.0.33
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTime
4.3MEDIUM
CVE-2022-0475
>= 7.0.0 and <= 7.0.32
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be exec
3.5LOW
CVE-2021-36100
< 7.0.28
Specially crafted string in OTRS system configuration can allow the execution of any system command.
6.4MEDIUM
CVE-2022-0473
>= 7.0.0 and < 7.0.32
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expressio
3.8LOW
CVE-2021-36097
>= 8.0.0 and <= 8.0.16
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where
3.5LOW
CVE-2021-36096
>= 7.0.0 and < 7.0.29
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((O
5.2MEDIUM
CVE-2021-36095
>= 7.0.0 and < 7.0.29
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)
5.3MEDIUM
CVE-2021-36094
>= 7.0.0 and < 7.0.29
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OT
5.7MEDIUM
CVE-2021-36093
>= 7.0.0 and < 7.0.29
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects:
5.3MEDIUM
CVE-2013-4718
>= 3.0.0 and <= 3.0.21
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.
5.4MEDIUM
CVE-2013-4717
>= 3.0.0 and <= 3.0.21
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, an
8.8HIGH
CVE-2021-36092
>= 7.0.0 and < 7.0.28
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affect
6.5MEDIUM
CVE-2021-36091
>= 7.0.0 and < 7.0.28
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community
3.5LOW
CVE-2021-21443
>= 7.0.0 and <= 7.0.27
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG (
3.5LOW
CVE-2021-21440
>= 7.0.0 and <= 7.0.27
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((O
5.2MEDIUM
CVE-2021-21441
>= 7.0.0 and <= 7.0.26
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail show
7.5HIGH
CVE-2021-21439
>= 7.0.0 and < 7.0.27
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause
6.5MEDIUM
CVE-2021-21438
>= 7.0.0 and < 7.0.24
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 a
3.5LOW
CVE-2021-21436
>= 7.0.0 and <= 7.0.14
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS A
3.5LOW
CVE-2021-21435
>= 7.0.0 and <= 7.0.23
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This iss
5.7MEDIUM
CVE-2021-21434
>= 6.0.0 and <= 6.0.20
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent
3.5LOW
CVE-2020-1778
<= 8.0.9
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to inval
4.1MEDIUM
CVE-2020-1777
>= 7.0.0 and <= 7.0.21
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat tr
4.3MEDIUM
CVE-2020-1776
>= 7.0.0 and < 7.0.19
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to
3.5LOW
CVE-2020-1775
>= 7.0.0 and < 7.0.18
BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and pri
3.5LOW
CVE-2020-1774
>= 7.0.0 and <= 7.0.16
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possi
4.5MEDIUM
CVE-2020-1773
>= 7.0.0 and <= 7.0.15
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiti
7.3HIGH
CVE-2020-1772
>= 7.0.0 and <= 7.0.15
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s),
6.5MEDIUM
CVE-2020-1771
>= 7.0.0 and <= 7.0.15
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens t
4.6MEDIUM
CVE-2020-1770
>= 7.0.0 and <= 7.0.15
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((O
2.4LOW
CVE-2020-1769
>= 7.0.0 and <= 7.0.15
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered a
3.5LOW
CVE-2019-16375
>= 7.0.0 and <= 7.0.11
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and
5.4MEDIUM
CVE-2019-13457
>= 7.0.0 and <= 7.0.8
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to di
4.3MEDIUM
CVE-2019-10065
>= 7.0.0 and <= 7.0.6
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer
4.3MEDIUM
CVE-2013-4088
>= 3.0.0 and < 3.0.21
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x befo
6.5MEDIUM
CVE-2013-3551
>= 3.0.0 and < 3.0.20
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before
6.5MEDIUM
CVE-2013-2637
< 3.0.7
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 v
6.1MEDIUM
CVE-2020-1768
>= 7.0.0 and <= 7.0.14
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so
5.4MEDIUM
CVE-2020-1767
>= 7.0.0 and <= 7.0.13
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it
3.5LOW
CVE-2020-1766
>= 7.0.0 and <= 7.0.13
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to exe
2.0LOW
CVE-2020-1765
>= 7.0.0 and <= 7.0.13
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicket
3.5LOW
CVE-2019-18179
>= 7.0.0 and <= 7.0.12
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and
4.3MEDIUM
CVE-2019-18180
>= 7.0.0 and < 7.0.13
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files
5.3MEDIUM
CVE-2013-2625
>= 3.0.0 and < 3.0.7
An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FA
6.5MEDIUM
CVE-2019-13458
>= 7.0.0 and <= 7.0.8
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6
6.5MEDIUM
CVE-2019-12746
>= 5.0.0 and <= 5.0.36
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A us
6.5MEDIUM
CVE-2018-11563
>= 6.0.0 and <= 6.0.7
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to i
4.6MEDIUM
CVE-2019-12248
>= 5.0.0 and <= 5.0.36
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Comm
4.3MEDIUM
CVE-2019-12497
>= 5.0.0 and <= 5.0.36
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Comm
5.3MEDIUM
CVE-2019-9753
>= 7.0.0 and < 7.0.5
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or
3.5LOW
CVE-2019-9892
>= 5.0.0 and <= 5.0.34
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An att
6.5MEDIUM
CVE-2019-10067
>= 5.0.0 and <= 5.0.35
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.
5.4MEDIUM
CVE-2019-10066
>= 5.0.0 and <= 5.0.12
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAp
5.4MEDIUM
CVE-2019-9752
>= 5.0.0 and < 5.0.34
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attack
5.4MEDIUM
CVE-2019-9751
>= 6.0.0 and < 6.0.17
An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged int
4.8MEDIUM
CVE-2018-20800
all versions
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates)
6.5MEDIUM
CVE-2018-19143
>= 4.0.0 and < 4.0.33
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user t
6.5MEDIUM
CVE-2018-19142
>= 6.0.0 and < 6.0.13
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
4.8MEDIUM
CVE-2018-19141
>= 4.0.0 and < 4.0.33
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modif
4.8MEDIUM
CVE-2018-16587
>= 4.0.0 and < 4.0.32
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a m
6.5MEDIUM
CVE-2018-16586
>= 4.0.0 and < 4.0.32
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a m
4.3MEDIUM
CVE-2018-14593
>= 4.0.0 and <= 4.0.30
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30.
8.8HIGH
CVE-2018-10198
>= 6.0.0 and < 6.0.7
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview
4.3MEDIUM
CVE-2018-7567
>= 5.0.0 and <= 5.0.23
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admi
7.2HIGH
CVE-2017-17476
>= 4.0.0 and < 4.0.28
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disable
8.8HIGH
CVE-2017-16854
>= 3.3.0 and <= 3.3.20
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is l
6.5MEDIUM
CVE-2017-16921
all versions
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an atta
8.8HIGH
CVE-2017-16664
>= 3.3.0 and < 3.3.20
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3
8.8HIGH
CVE-2017-15864
>= 3.3.0 and <= 3.3.18
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain informa
8.8HIGH
CVE-2017-14635
all versions
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can
8.8HIGH
CVE-2017-9324
>= 3.3.0 and <= 3.3.16
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent perm
8.8HIGH
CVE-2017-9299
all versions
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direc
6.1MEDIUM
CVE-2016-9139
all versions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x
6.1MEDIUM
CVE-2016-5843
all versions
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket
9.4CRITICAL
CVE-2014-9324
all versions
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticate
CVE-2014-2554
all versions
OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via
CVE-2014-2553
all versions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x
CVE-2014-1695
all versions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x
CVE-2014-1694
all versions
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) Custom
CVE-2014-1471
all versions
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.
CVE-2012-4751
all versions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17,
CVE-2012-4600
all versions
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16,
CVE-2012-2582
all versions
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x befo
CVE-2011-2746
all versions
Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.
CVE-2011-2385
all versions
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict
CVE-2011-1518
all versions
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7
CVE-2011-1433
<= 3.0.5
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext cred
CVE-2010-4768
<= 2.3.4
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated use
CVE-2010-4767
<= 2.3.5
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 char
CVE-2010-4766
<= 2.4.6
The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML
CVE-2010-4765
<= 2.4.7
Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authe
CVE-2010-4764
<= 2.4.9
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail m
CVE-2010-4763
<= 2.4.10
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket o
CVE-2010-4762
<= 3.0.0
Cross-site scripting (XSS) vulnerability in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2
CVE-2010-4761
<= 3.0.0
The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict cust
CVE-2010-4760
<= 3.0.0
Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-ba
CVE-2010-4759
<= 3.0.0
Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a sea
CVE-2010-4758
<= 3.0.2
installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead
CVE-2009-5057
<= 2.3.3
The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variable
CVE-2009-5056
<= 2.4.0
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which
CVE-2009-5055
<= 2.4.3
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID valu
CVE-2008-7283
<= 2.2.5
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypas
CVE-2008-7282
<= 2.2.5
Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerP
CVE-2008-7281
<= 2.2.6
Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipie
CVE-2008-7280
<= 2.2.6
Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mai
CVE-2008-7279
<= 2.2.7
The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass inte
CVE-2008-7278
<= 2.2.4
The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure th
CVE-2008-7277
<= 2.3.0
Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, dur
CVE-2008-7276
<= 2.3.1
Kernel/System/Web/Request.pm in Open Ticket Request System (OTRS) before 2.3.2 creates a directory under /tmp/ with 1274 permissio
CVE-2008-7275
<= 2.3.2
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) before 2.3.3 allow remote attackers to in
CVE-2011-0456
<= 2.3.4
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unsp
CVE-2010-4071
all versions
Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote at
CVE-2010-3476
all versions
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular
CVE-2010-2080
all versions
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8
CVE-2010-0438
all versions
Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2
CVE-2008-1515
>= 2.1.0 and < 2.1.8
The SOAP interface in OTRS 2.1.x before 2.1.8 and 2.2.x before 2.2.6 allows remote attackers to "read and modify objects" via SOAP
CVE-2007-2524
all versions
Cross-site scripting (XSS) vulnerability in index.pl in Open Ticket Request System (OTRS) 2.0.x allows remote attackers to inject
CVE-2005-3895
all versions
Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, rende
CVE-2005-3894
all versions
Multiple cross-site scripting (XSS) vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0
CVE-2005-3893
all versions
Multiple SQL injection vulnerabilities in index.pl in Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.
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