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CVE

CVE-2020-1768

The external frontend system uses numerous background calls to the backend. Each background request is treated as user a

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

MEDIUM · CVSS 5.4 EPSS 0.00313
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  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-613Insufficient Session Expiration
CWE-613Insufficient Session Expiration
▤

Affected Products & Versions

1
otrs>= 7.0.0 and <= 7.0.14
▣

Scoring & Timeline

5.4
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD07 Feb 2020 · 04:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2020-04/Vendor Advisory
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