Home/CVE/Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate ope
CVE

CVE-2023-38060

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate ope

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to perform an host header injection for the ContentType header of the attachment. This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35.

((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

MEDIUM · CVSS 6.3 EPSS 0.00228
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-20Improper Input Validation
CWE-74Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')
▤

Affected Products & Versions

3
otrs>= 6.0.1 and <= 6.0.34
otrs>= 7.0.0 and < 7.0.45
otrs>= 8.0.0 and < 8.0.35
▣

Scoring & Timeline

6.3
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD24 Jul 2023 · 09:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2023-04/Vendor Advisory
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