Home/CVE/There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e
CVE

CVE-2021-21441

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction.

This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

HIGH · CVSS 7.5 EPSS 0.00296
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

2
otrs>= 6.0.1
otrs>= 7.0.0 and <= 7.0.26
▣

Scoring & Timeline

7.5
HIGH · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD16 Jun 2021 · 10:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-11/Release NotesVendor Advisory
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