Home/CVE/Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule us
CVE

CVE-2023-38056

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule us

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35.

((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

HIGH · CVSS 7.2 EPSS 0.00419
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-78Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
CWE-78Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
▤

Affected Products & Versions

3
otrs>= 6.0.1 and <= 6.0.34
otrs>= 7.0.0 and < 7.0.45
otrs>= 8.0.0 and < 8.0.35
▣

Scoring & Timeline

7.2
HIGH · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD24 Jul 2023 · 09:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
total
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2023-05/Vendor Advisory
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