Home/CVE/Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing o
CVE

CVE-2010-4760

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing o

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

LOW · CVSS 3.5 EPSS 0.00164
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-200Exposure of Sensitive Information to an Unauthorized Actor
▤

Affected Products & Versions

2
otrs<= 3.0.0
otrsall versions
▣

Scoring & Timeline

3.5
LOW · CVSS v2 (legacy) · cve@mitre.org
View on NVD
This CVE predates CVSS v3; the legacy v2 score is shown so triage still has a severity to work with.
v2 Vector
AV:N/AC:M/Au:S/C:P/I:N/A:N
Published to NVD18 Mar 2011 · 04:55 PM
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References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://bugs.otrs.org/show_bug.cgi?id=5975Patch
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
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