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CVE

CVE-2024-23791

Insertion of debug information into log file during building the elastic search index allows reading of sensitive inform

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

MEDIUM · CVSS 4.9 EPSS 0.00139
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-532Insertion of Sensitive Information into Log File
CWE-532Insertion of Sensitive Information into Log File
▤

Affected Products & Versions

2
otrs>= 7.0.0 and < 7.0.49
otrs>= 8.0.0 and < 2024.1.1
▣

Scoring & Timeline

4.9
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD29 Jan 2024 · 10:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
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References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2024-02/Vendor Advisory
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