Home/CVE/When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not b
CVE

CVE-2020-1776

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not b

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions.

OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

LOW · CVSS 3.5 EPSS 0.00326
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-613Insufficient Session Expiration
CWE-613Insufficient Session Expiration
▤

Affected Products & Versions

3
otrs< 6.0.29
otrs>= 7.0.0 and < 7.0.19
otrs>= 8.0.1 and < 8.0.5
▣

Scoring & Timeline

3.5
LOW · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD20 Jul 2020 · 09:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-13/PatchVendor Advisory
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