Home/CVE/Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack v
CVE

CVE-2018-19141

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack v

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

MEDIUM · CVSS 4.8 EPSS 0.00269
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

3
otrs open ticket request system>= 4.0.0 and < 4.0.33
otrs open ticket request system>= 5.0.0 and < 5.0.31
debian linuxall versions
▣

Scoring & Timeline

4.8
MEDIUM · CVSS v3.0 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD11 Nov 2018 · 05:29 AM
CVSS VectorCVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/PatchVendor Advisory
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.htmlMailing ListThird Party Advisory
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