Home/CVE/An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.3
CVE

CVE-2019-10067

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.3

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

MEDIUM · CVSS 5.4 EPSS 0.00378
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

3
otrs>= 5.0.0 and <= 5.0.35
otrs>= 6.0.0 and <= 6.0.17
otrs>= 7.0.0 and <= 7.0.6
▣

Scoring & Timeline

5.4
MEDIUM · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD22 May 2019 · 12:29 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
⚑

Vendor Advisories

3
suse-csafopenSUSE-SU-2020:1509-1
suse-csafopenSUSE-SU-2020:1475-1
suse-csafopenSUSE-SU-2020:0551-1
🔗

References & Sources

4
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/PatchVendor Advisory
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