Home/CVE/An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, A
CVE

CVE-2020-1765

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, A

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions.

6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

LOW · CVSS 3.5 EPSS 0.00634
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-472External Control of Assumed-Immutable Web Parameter
▤

Affected Products & Versions

6
otrs>= 5.0.0 and <= 5.0.39
otrs>= 6.0.0 and <= 6.0.24
otrs>= 7.0.0 and <= 7.0.13
debian linuxall versions
opensuse backports sleall versions
opensuse leapall versions
▣

Scoring & Timeline

3.5
LOW · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD10 Jan 2020 · 03:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
⚑

Vendor Advisories

3
suse-csafopenSUSE-SU-2020:1509-1
suse-csafopenSUSE-SU-2020:1475-1
suse-csafopenSUSE-SU-2020:0551-1
🔗

References & Sources

6
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing ListThird Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing ListThird Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing ListThird Party Advisory
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.htmlMailing ListThird Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-01/PatchVendor Advisory
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