Home/CVE/Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVE

CVE-2021-36100

Specially crafted string in OTRS system configuration can allow the execution of any system command.

Specially crafted string in OTRS system configuration can allow the execution of any system command.

MEDIUM · CVSS 6.4 EPSS 0.0072
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-78Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
▤

Affected Products & Versions

6
otrs< 7.0.28
otrs>= 7.0.30 and < 7.0.33
otrs>= 8.0.0 and < 8.0.21
otrs itsm< 7.0.19
otrs itsm>= 8.0.0 and < 8.0.28
otrs storm< 8.0.12
▣

Scoring & Timeline

6.4
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD21 Mar 2022 · 10:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2022-03/Release NotesVendor Advisory
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