Home/CVE/An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is
CVE

CVE-2019-9751

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

MEDIUM · CVSS 4.8 EPSS 0.00403
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

2
otrs>= 6.0.0 and < 6.0.17
otrs>= 7.0.0 and < 7.0.5
▣

Scoring & Timeline

4.8
MEDIUM · CVSS v3.0 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD13 Mar 2019 · 10:29 PM
CVSS VectorCVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-frameworkPatchVendor Advisory
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