Home/CVE/An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the
CVE

CVE-2022-39052

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system.

HIGH · CVSS 7.5 EPSS 0.00116
Schedule remediation
  • SSVC automatable: yes - attacks can be scripted at scale
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-835Loop with Unreachable Exit Condition ('Infinite Loop')
CWE-835Loop with Unreachable Exit Condition ('Infinite Loop')
▤

Affected Products & Versions

3
otrs>= 6.0.0 and <= 6.0.32
otrs>= 7.0.0 and < 7.0.39
otrs>= 8.0.0 and < 8.0.26
▣

Scoring & Timeline

7.5
HIGH · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD17 Oct 2022 · 09:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
yes
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2022-13/Vendor Advisory
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