Home/CVE/An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be
CVE

CVE-2018-11563

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.

MEDIUM · CVSS 4.6 EPSS 0.00299
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
▤

Affected Products & Versions

2
otrs>= 6.0.0 and <= 6.0.7
debian linuxall versions
▣

Scoring & Timeline

4.6
MEDIUM · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD08 Jul 2019 · 01:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
🔗

References & Sources

4
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/PatchVendor Advisory
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing ListThird Party Advisory
https://lists.otrs.org/pipermail/announce/2018/000720.htmlVendor Advisory
https://www.otrs.com/category/release-and-security-notes-en/Release NotesVendor Advisory
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