Home/CVE/Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support
CVE

CVE-2017-17476

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

HIGH · CVSS 8.8 EPSS 0.00909
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-200Exposure of Sensitive Information to an Unauthorized Actor
▤

Affected Products & Versions

4
otrs>= 4.0.0 and < 4.0.28
otrs>= 5.0.0 and < 5.0.26
otrs>= 6.0.0 and < 6.0.3
debian linuxall versions
▣

Scoring & Timeline

8.8
HIGH · CVSS v3.0 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD20 Dec 2017 · 05:29 PM
CVSS VectorCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
🔗

References & Sources

6
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66ebPatchThird Party Advisory
https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fcPatchThird Party Advisory
https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953PatchThird Party Advisory
https://lists.debian.org/debian-lts-announce/2017/12/msg00018.htmlMailing ListThird Party Advisory
https://www.debian.org/security/2017/dsa-4069Third Party Advisory
https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/PatchVendor Advisory
Intelligence Graph · click any node to traverse
CVETechnique ActorTool Family
drag to reposition · click any node to traverse · button top-right enlarges
External lookups - second-class, for what we don’t hold ourselves
NVDCVE.orgCISAVulnersExploit-DBGitHub PoCVulnCheck KEVGreyNoise
Vulnerabilities
CISA KEV catalog
CWE weaknesses
CAPEC attack patterns
Package vulnerabilities
Threat intelligence
Threat actors
Tools & malware
ATT&CK techniques
IOCs
Detection & defense
Sigma rules
YARA rules
Atomic Red Team tests
D3FEND countermeasures
Compliance
NIST 800-53
ISO 27001:2022
SOC 2 TSC
PCI-DSS v4.0
CIS Controls v8.1
About
All capabilities
Live statistics
Data sources
Privacy policy
Terms of service
threatengine.sh  ·  Open-source threat intelligence platform  ·  100+ authoritative sources  ·  Every fact traces to its origin