Home/CVE/The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly res
CVE

CVE-2010-4761

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly res

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

MEDIUM · CVSS 4 EPSS 0.00219
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
▤

Affected Products & Versions

2
otrs<= 3.0.0
otrsall versions
▣

Scoring & Timeline

4
MEDIUM · CVSS v2 (legacy) · cve@mitre.org
View on NVD
This CVE predates CVSS v3; the legacy v2 score is shown so triage still has a severity to work with.
v2 Vector
AV:N/AC:L/Au:S/C:P/I:N/A:N
Published to NVD18 Mar 2011 · 04:55 PM
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://bugs.otrs.org/show_bug.cgi?id=5875Patch
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
Intelligence Graph · click any node to traverse
CVETechnique ActorTool Family
drag to reposition · click any node to traverse · button top-right enlarges
External lookups - second-class, for what we don’t hold ourselves
NVDCVE.orgCISAVulnersExploit-DBGitHub PoCVulnCheck KEVGreyNoise
Vulnerabilities
CISA KEV catalog
CWE weaknesses
CAPEC attack patterns
Package vulnerabilities
Threat intelligence
Threat actors
Tools & malware
ATT&CK techniques
IOCs
Detection & defense
Sigma rules
YARA rules
Atomic Red Team tests
D3FEND countermeasures
Compliance
NIST 800-53
ISO 27001:2022
SOC 2 TSC
PCI-DSS v4.0
CIS Controls v8.1
About
All capabilities
Live statistics
Data sources
Privacy policy
Terms of service
threatengine.sh  ·  Open-source threat intelligence platform  ·  100+ authoritative sources  ·  Every fact traces to its origin