Home/CVE/Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via Tic
CVE

CVE-2022-4427

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via Tic

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1.

((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

MEDIUM · CVSS 6.5 EPSS 0.00465
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-20Improper Input Validation
CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
▤

Affected Products & Versions

4
otrs>= 6.0.1 and <= 6.0.34
otrs>= 7.0.1 and < 7.0.40
otrs>= 8.0.1 and < 8.0.28
otrsall versions
▣

Scoring & Timeline

6.5
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD19 Dec 2022 · 09:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2022-15/Release NotesVendor Advisory
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