Home/CVE/The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the pay
CVE

CVE-2023-38059

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the pay

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37.

((OTRS)) Community Edition: from 6.0.X through 6.0.34.

MEDIUM · CVSS 5.3 EPSS 0.00371
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-200Exposure of Sensitive Information to an Unauthorized Actor
▤

Affected Products & Versions

3
otrs>= 6.0.0 and <= 6.0.34
otrs>= 7.0.0 and < 7.0.47
otrs>= 8.0.0 and < 8.0.37
▣

Scoring & Timeline

5.3
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD16 Oct 2023 · 09:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2023-08/Vendor Advisory
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