Home/CVE/Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x befor
CVE

CVE-2012-4600

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x befor

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

LOW · CVSS 2.6 EPSS 0.06222
Schedule remediation
  • EPSS percentile: top 9% of all CVEs by exploitation likelihood
  • Public exploit or PoC is available
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

2
otrsall versions
otrs itsmall versions
⚠

Public Exploits & PoCs

3
webappsOTRS 3.1 - Persistent Cross-Site Scriptingverified
webappsOTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting2012-08-31
pocwww.kb.cert.org · 511404www.kb.cert.org
▣

Scoring & Timeline

2.6
LOW · CVSS v2 (legacy) · cve@mitre.org
View on NVD
This CVE predates CVSS v3; the legacy v2 score is shown so triage still has a severity to work with.
v2 Vector
AV:N/AC:H/Au:N/C:N/I:P/A:N
Published to NVD31 Aug 2012 · 02:55 PM
⚑

Vendor Advisories

1
suse-csafopenSUSE-SU-2024:10073-1
🔗

References & Sources

3
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://secunia.com/advisories/50615
http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/Vendor Advisory
http://znuny.com/en/#%21/advisory/ZSA-2012-02
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