Home/CVE/Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS
CVE

CVE-2021-36095

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

MEDIUM · CVSS 5.3 EPSS 0.00252
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-200Exposure of Sensitive Information to an Unauthorized Actor
CWE-640Weak Password Recovery Mechanism for Forgotten Password
▤

Affected Products & Versions

2
otrs>= 6.0.1
otrs>= 7.0.0 and < 7.0.29
▣

Scoring & Timeline

5.3
MEDIUM · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD06 Sep 2021 · 02:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://otrs.com/release-notes/otrs-security-advisory-2021-18/Vendor Advisory
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