Home/CVE/Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue af
CVE

CVE-2020-1770

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue af

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

LOW · CVSS 2.4 EPSS 0.0036
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-200Exposure of Sensitive Information to an Unauthorized Actor
CWE-201Insertion of Sensitive Information Into Sent Data
▤

Affected Products & Versions

6
otrs>= 5.0.0 and <= 5.0.41
otrs>= 6.0.0 and <= 6.0.26
otrs>= 7.0.0 and <= 7.0.15
opensuse backports sleall versions
opensuse leapall versions
debian linuxall versions
▣

Scoring & Timeline

2.4
LOW · CVSS v3.1 · security@otrs.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD27 Mar 2020 · 01:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N
⚑

Vendor Advisories

3
suse-csafopenSUSE-SU-2020:1509-1
suse-csafopenSUSE-SU-2020:1475-1
suse-csafopenSUSE-SU-2020:0551-1
🔗

References & Sources

6
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing ListThird Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing ListThird Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing ListThird Party Advisory
https://lists.debian.org/debian-lts-announce/2020/05/msg00000.htmlMailing ListThird Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-07/Vendor Advisory
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