Home/Product/zammad
Product

zammad

90 known vulnerabilities across versions
Vulnerabilities are listed by affected version. Select any CVE for the full briefing and its intelligence graph.
CVE-2026-34837
all versions
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/te
4.3MEDIUM
CVE-2026-34782
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_as
4.3MEDIUM
CVE-2026-34724
all versions
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability
7.2HIGH
CVE-2026-34723
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers wer
7.5HIGH
CVE-2026-34722
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the used endpoint for ticket creatio
4.3MEDIUM
CVE-2026-34721
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the OAuth callback endpoints for Mic
6.5MEDIUM
CVE-2026-34720
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanism in Zammad was not
4.3MEDIUM
CVE-2026-34719
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a prop
4.3MEDIUM
CVE-2026-34718
< 6.5.4
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articl
6.1MEDIUM
CVE-2026-34248
all versions
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they
5.7MEDIUM
CVE-2025-32360
>= 6.4.0 and < 6.4.2
In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts.
4.2MEDIUM
CVE-2025-32359
>= 6.4.0 and < 6.4.2
In Zammad 6.4.x before 6.4.2, there is client-side enforcement of server-side security. When changing their two factor authenticat
4.8MEDIUM
CVE-2025-32358
>= 6.4.0 and < 6.4.2
In Zammad 6.4.x before 6.4.2, SSRF can occur. Authenticated admin users can enable webhooks in Zammad, which are triggered as POST
4.0MEDIUM
CVE-2025-32357
>= 6.4.0 and < 6.4.2
In Zammad 6.4.x before 6.4.2, an authenticated agent with knowledge base permissions was able to use the Zammad API to fetch knowl
4.3MEDIUM
CVE-2024-55578
all versions
Zammad before 6.4.1 places sensitive data (such as auth_microsoft_office365_credentials and application_secret) in log files.
4.3MEDIUM
CVE-2024-36078
all versions
In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attac
6.7MEDIUM
CVE-2024-33668
>= 6.2.0 and < 6.3.0
An issue was discovered in Zammad before 6.3.0. The Zammad Upload Cache uses insecure, partially guessable FormIDs to identify con
9.1CRITICAL
CVE-2024-33667
>= 6.2.0 and < 6.3.0
An issue was discovered in Zammad before 6.3.0. An authenticated agent could perform a remote Denial of Service attack by calling
6.5MEDIUM
CVE-2024-33666
>= 6.2.0 and < 6.3.0
An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounting details
8.6HIGH
CVE-2023-50457
all versions
An issue was discovered in Zammad before 6.2.0. When listing tickets linked to a knowledge base answer, or knowledge base answers
4.3MEDIUM
CVE-2023-50456
all versions
An issue was discovered in Zammad before 6.2.0. An attacker can trigger phishing links in generated notification emails via a craf
5.3MEDIUM
CVE-2023-50455
all versions
An issue was discovered in Zammad before 6.2.0. Due to lack of rate limiting in the "email address verification" feature, an attac
7.5HIGH
CVE-2023-50454
all versions
An issue was discovered in Zammad before 6.2.0. In several subsystems, SSL/TLS was used to establish connections to external servi
5.9MEDIUM
CVE-2023-50453
all versions
An issue was discovered in Zammad before 6.2.0. It uses the public endpoint /api/v1/signshow for its login screen. This endpoint r
5.3MEDIUM
CVE-2023-31597
< 5.4.1
An issue in Zammad v5.4.0 allows attackers to bypass e-mail verification using an arbitrary address and manipulate the data of the
6.5MEDIUM
CVE-2023-29868
>= 5.3.0 and < 5.4.0
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles c
6.5MEDIUM
CVE-2023-29867
>= 5.3.0 and < 5.4.0
Zammad 5.3.x (Fixed 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker could gain information about linke
6.5MEDIUM
CVE-2022-48023
all versions
Insufficient privilege verification in Zammad v5.3.0 allows an authenticated attacker to perform changes on the tags of their cust
4.3MEDIUM
CVE-2022-48022
all versions
An issue in the component /api/v1/mentions of Zammad v5.3.0 allows authenticated attackers with agent permissions to view informat
4.3MEDIUM
CVE-2022-48021
all versions
A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to t
9.8CRITICAL
CVE-2022-40817
>= 5.2.0 and < 5.2.2
Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets. However, agents were still
4.3MEDIUM
CVE-2022-40816
>= 5.2.0 and < 5.2.2
Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users
6.5MEDIUM
CVE-2022-35490
all versions
Zammad 5.2.0 is vulnerable to privilege escalation. Zammad has a prevention against brute-force attacks trying to guess login cred
9.8CRITICAL
CVE-2022-35489
all versions
In Zammad 5.2.0, customers who have secondary organizations assigned were able to see all organizations of the system rather than
6.5MEDIUM
CVE-2022-35488
all versions
In Zammad 5.2.0, an attacker could manipulate the rate limiting in the 'forgot password' feature of Zammad, and thereby send many
7.5HIGH
CVE-2022-35487
all versions
Zammad 5.2.0 suffers from Incorrect Access Control. Zammad did not correctly perform authorization on certain attachment endpoints
7.5HIGH
CVE-2022-29701
all versions
A lack of rate limiting in the 'forgot password' feature of Zammad v5.1.0 allows attackers to send an excessive amount of reset re
7.5HIGH
CVE-2022-29700
all versions
A lack of password length restriction in Zammad v5.1.0 allows for the creation of extremely long passwords which can cause a Denia
7.5HIGH
CVE-2022-27332
< 5.1.0
An access control issue in Zammad v5.0.3 allows attackers to write entries to the CTI caller log without authentication. This vuln
9.1CRITICAL
CVE-2022-27331
< 5.1.0
An access control issue in Zammad v5.0.3 broadcasts administrative configuration changes to all users who have an active applicati
4.3MEDIUM
CVE-2021-44886
all versions
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the sa
5.3MEDIUM
CVE-2021-43145
all versions
With certain LDAP configurations, Zammad 5.0.1 was found to be vulnerable to unauthorized access with existing user accounts.
8.1HIGH
CVE-2021-42137
< 5.0.1
An issue was discovered in Zammad before 5.0.1. In some cases, there is improper enforcement of the privilege requirement for view
5.3MEDIUM
CVE-2021-42091
< 4.1.1
An issue was discovered in Zammad before 4.1.1. SSRF can occur via GitHub or GitLab integration.
9.1CRITICAL
CVE-2021-42090
< 4.1.1
An issue was discovered in Zammad before 4.1.1. The Form functionality allows remote code execution because deserialization is mis
9.8CRITICAL
CVE-2021-42089
< 4.1.1
An issue was discovered in Zammad before 4.1.1. The REST API discloses sensitive information.
7.5HIGH
CVE-2021-42088
< 4.1.1
An issue was discovered in Zammad before 4.1.1. The Chat functionality allows XSS because clipboard data is mishandled.
6.1MEDIUM
CVE-2021-42087
< 4.1.1
An issue was discovered in Zammad before 4.1.1. An admin can discover the application secret via the API.
4.9MEDIUM
CVE-2021-42086
< 4.1.1
An issue was discovered in Zammad before 4.1.1. An Agent account can modify account data, and gain admin access, via a crafted req
8.8HIGH
CVE-2021-42085
< 4.1.1
An issue was discovered in Zammad before 4.1.1. There is stored XSS via a custom Avatar.
5.4MEDIUM
CVE-2021-42084
< 4.1.1
An issue was discovered in Zammad before 4.1.1. An attacker with valid agent credentials may send a series of crafted requests tha
6.5MEDIUM
CVE-2021-42094
< 4.1.1
An issue was discovered in Zammad before 4.1.1. Command Injection can occur via custom Packages.
9.8CRITICAL
CVE-2021-42093
< 4.1.1
An issue was discovered in Zammad before 4.1.1. An admin can execute code on the server via a crafted request that manipulates tri
7.2HIGH
CVE-2021-42092
< 4.1.1
An issue was discovered in Zammad before 4.1.1. Stored XSS may occur via an Article during addition of an attachment to a Ticket.
5.4MEDIUM
CVE-2021-35303
>= 1.0.0 and <= 4.0.0
Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via the Use
6.1MEDIUM
CVE-2021-35302
>= 1.0.0 and <= 4.0.0
Incorrect Access Control for linked Tickets in Zammad 1.0.x up to 4.0.0 allows remote attackers to obtain sensitive information.
5.3MEDIUM
CVE-2021-35301
>= 1.0.0 and <= 4.0.0
Incorrect Access Control in Zammad 1.0.x up to 4.0.0 allows remote attackers to obtain sensitive information via the Ticket Articl
5.3MEDIUM
CVE-2021-35300
>= 1.0.0 and <= 4.0.0
Text injection/Content Spoofing in 404 page in Zammad 1.0.x up to 4.0.0 could allow remote attackers to manipulate users into visi
4.3MEDIUM
CVE-2021-35299
>= 1.0.0 and <= 4.0.0
Incorrect Access Control in Zammad 1.0.x up to 4.0.0 allows attackers to obtain sensitive information via email connection configu
7.5HIGH
CVE-2021-35298
>= 1.0.0 and <= 4.0.0
Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via multipl
6.1MEDIUM
CVE-2020-29160
< 3.5.1
An issue was discovered in Zammad before 3.5.1. A REST API call allows an attacker to change Ticket Article data in a way that def
7.5HIGH
CVE-2020-29159
< 3.5.1
An issue was discovered in Zammad before 3.5.1. The default signup Role (for newly created Users) can be a privileged Role, if con
4.9MEDIUM
CVE-2020-29158
< 3.5.1
An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control o
4.3MEDIUM
CVE-2020-26035
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. There is Stored XSS via a Tags element in a TIcket.
5.4MEDIUM
CVE-2020-26034
>= 1.0.0 and < 3.4.1
An account-enumeration issue was discovered in Zammad before 3.4.1. The Create User functionality is implemented in a way that wou
4.3MEDIUM
CVE-2020-26033
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. The Tag and Link REST API endpoints (for add and delete) lack a CSRF token check.
5.4MEDIUM
CVE-2020-26032
>= 1.0.0 and < 3.4.1
An SSRF issue was discovered in Zammad before 3.4.1. The SMS configuration interface for Massenversand is implemented in a way tha
7.5HIGH
CVE-2020-26031
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. The global-search feature leaks Knowledge Base drafts to Knowledge Base readers (w
4.3MEDIUM
CVE-2020-26030
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. There is an authentication bypass in the SSO endpoint via a crafted header, when S
9.8CRITICAL
CVE-2020-26029
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. There are wrong authorization checks for impersonation requests via X-On-Behalf-Of
6.5MEDIUM
CVE-2020-26028
>= 1.0.0 and < 3.4.1
An issue was discovered in Zammad before 3.4.1. Admin Users without a ticket.* permission can access Tickets.
4.9MEDIUM
CVE-2020-14214
< 3.3.1
Zammad before 3.3.1, when Domain Based Assignment is enabled, relies on a claimed e-mail address for authorization decisions. An a
6.5MEDIUM
CVE-2020-14213
< 3.3.1
In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, o
5.4MEDIUM
CVE-2020-10105
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. It returns source code of static resources when submitting an OPTIONS request,
5.3MEDIUM
CVE-2020-10104
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. After authentication, it transmits sensitive information to the user that may b
4.3MEDIUM
CVE-2020-10103
>= 1.0.0 and <= 3.2.0
An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the File Up
5.4MEDIUM
CVE-2020-10102
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an
5.3MEDIUM
CVE-2020-10101
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an at
7.5HIGH
CVE-2020-10100
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific cu
6.5MEDIUM
CVE-2020-10099
>= 1.0.0 and <= 3.2.0
An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Ticket
5.4MEDIUM
CVE-2020-10098
>= 1.0.0 and <= 3.2.0
An XSS issue was discovered in Zammad 3.0 through 3.2. Malicious code can be provided by a low-privileged user through the Email f
5.4MEDIUM
CVE-2020-10097
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. It may respond with verbose error messages that disclose internal application o
5.3MEDIUM
CVE-2020-10096
>= 1.0.0 and <= 3.2.0
An issue was discovered in Zammad 3.0 through 3.2. It does not prevent caching of confidential data within browser memory. An atta
7.5HIGH
CVE-2019-1010018
>= 2.1.0 and <= 2.1.2
Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80. The impact is: Execute java script code
6.1MEDIUM
CVE-2018-1000154
<= 2.3.0
Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80)
6.1MEDIUM
CVE-2017-6081
<= 1.0.3
A CSRF issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. To exploit the vulnerability, an a
8.8HIGH
CVE-2017-6080
<= 1.0.3
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechani
9.8CRITICAL
CVE-2017-5621
<= 1.0.3
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. XSS can be triggered via malicious HTM
6.1MEDIUM
CVE-2017-5620
<= 1.0.3
An XSS issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attachments are opened in a new ta
6.1MEDIUM
CVE-2017-5619
<= 1.0.3
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attackers can login with the hashed pa
9.8CRITICAL
Vulnerabilities
CISA KEV catalog
CWE weaknesses
CAPEC attack patterns
Package vulnerabilities
Threat intelligence
Threat actors
Tools & malware
ATT&CK techniques
IOCs
Detection & defense
Sigma rules
YARA rules
Atomic Red Team tests
D3FEND countermeasures
Compliance
NIST 800-53
ISO 27001:2022
SOC 2 TSC
PCI-DSS v4.0
CIS Controls v8.1
About
All capabilities
Live statistics
Data sources
Privacy policy
Terms of service
threatengine.sh  ·  Open-source threat intelligence platform  ·  100+ authoritative sources  ·  Every fact traces to its origin