Home/CVE/In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't h
CVE

CVE-2021-44886

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't h

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.

MEDIUM · CVSS 5.3 EPSS 0.00179
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  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
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Affected Products & Versions

1
zammadall versions
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Scoring & Timeline

5.3
MEDIUM · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD04 Feb 2022 · 03:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
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References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://zammad.com/en/advisories/zaa-2021-21Vendor Advisory
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