Home/CVE/An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounti
CVE

CVE-2024-33666

An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounti

An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounting details of this ticket via the API. This data should be available only to agents.

HIGH · CVSS 8.6 EPSS 0.00179
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-284Improper Access Control
▤

Affected Products & Versions

2
zammad>= 6.2.0 and < 6.3.0
zammadall versions
▣

Scoring & Timeline

8.6
HIGH · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD26 Apr 2024 · 01:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://zammad.com/en/advisories/zaa-2024-01Vendor Advisory
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