Home/CVE/In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data
CVE

CVE-2020-14213

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data

In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).

MEDIUM · CVSS 5.4 EPSS 0.00144
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-862Missing Authorization
▤

Affected Products & Versions

1
zammad< 3.3.1
▣

Scoring & Timeline

5.4
MEDIUM · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD16 Jun 2020 · 11:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4PatchThird Party Advisory
https://zammad.com/news/security-advisory-zaa-2020-13Vendor Advisory
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