Home/CVE/FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDanger
CVE

CVE-2026-40497

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDanger

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's Helper::stripDangerousTags() removes <script>, <form>, <iframe>, <object> but does NOT strip <style> tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via {!! $conversation-getSignatureProcessed([], true) !!} in conversation views.

CSP allows style-src * 'self' 'unsafe-inline', so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.), privilege escalation from agent to admin.

This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied Helper::stripDangerousTags() to the signature before saving.

However, stripDangerousTags() only removes script, form, iframe, and object tags, it does NOT strip <style> tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix.

HIGH · CVSS 8.1 EPSS 0.00042
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0

Affected Products & Versions

1
freescout< 1.8.213

Scoring & Timeline

8.1
HIGH · CVSS v3.1 · security-advisories@github.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD21 Apr 2026 · 03:16 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N
SSVC triage · cisa-vulnrichment
Exploitation
poc
Automatable
no
Technical impact
total
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
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