Home/CVE/The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template I
CVE

CVE-2025-5309

The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template I

The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead to remote code execution.

CRITICAL · CVSS 9.8 EPSS 0.01281
Schedule remediation
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-94Improper Control of Generation of Code ('Code Injection')
▤

Affected Products & Versions

6
beyondtrust privileged remote access>= 24.2.2 and <= 24.2.4
beyondtrust privileged remote access>= 24.3.1 and < 24.3.4
beyondtrust privileged remote accessall versions
beyondtrust remote support>= 24.2.2 and <= 24.2.4
beyondtrust remote support>= 24.3.1 and < 24.3.4
beyondtrust remote supportall versions
▣

Scoring & Timeline

9.8
CRITICAL · CVSS v3.1 · 13061848-ea10-403d-bd75-c83a022c2891
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD16 Jun 2025 · 05:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
total
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://www.beyondtrust.com/trust-center/security-advisories/bt25-04MitigationVendor Advisory
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