Home/CVE/FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to
CVE

CVE-2025-48489

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.

MEDIUM · CVSS 4.8 EPSS 0.0014
Schedule remediation
  • Public exploit or PoC is available
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
▤

Affected Products & Versions

1
freescout< 1.8.180
⚠

Public Exploits & PoCs

1
pocgithub.com · GHSA-jqjf-f566-485jgithub.com
▣

Scoring & Timeline

4.8
MEDIUM · CVSS v3.1 · security-advisories@github.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD30 May 2025 · 07:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
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