Home/CVE/FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated
CVE

CVE-2025-48481

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

CRITICAL · CVSS 9.8 EPSS 0.00144
Act now
  • Public exploit or PoC is available
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-841Improper Enforcement of Behavioral Workflow
▤

Affected Products & Versions

1
freescout< 1.8.180
⚠

Public Exploits & PoCs

1
pocgithub.com · GHSA-jgj2-x749-5wc7github.com
▣

Scoring & Timeline

9.8
CRITICAL · CVSS v3.1 · security-advisories@github.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD30 May 2025 · 05:15 AM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
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