Home/CVE/FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly chec
CVE

CVE-2025-48474

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly chec

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations.

This issue has been patched in version 1.8.180.

HIGH · CVSS 8.1 EPSS 0.00224
Act now
  • Public exploit or PoC is available
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-863Incorrect Authorization
▤

Affected Products & Versions

1
freescout< 1.8.180
⚠

Public Exploits & PoCs

1
pocgithub.com · GHSA-9wc4-vchw-mr3mgithub.com
▣

Scoring & Timeline

8.1
HIGH · CVSS v3.1 · security-advisories@github.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD29 May 2025 · 04:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7Patch
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