Home/CVE/SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive in
CVE

CVE-2024-28989

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive in

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

MEDIUM · CVSS 5.5 EPSS 0.00117
Monitor
  • No active-exploitation, high-EPSS, or public-exploit signals - routine patching cadence
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-321Use of Hard-coded Cryptographic Key
CWE-798Use of Hard-coded Credentials
▤

Affected Products & Versions

1
solarwinds web help desk< 12.8.5
▣

Scoring & Timeline

5.5
MEDIUM · CVSS v3.1 · psirt@solarwinds.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD11 Feb 2025 · 08:15 AM
CVSS VectorCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

2
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htmRelease Notes
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989Vendor Advisory
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