Home/CVE/SolarWinds Web Help Desk Hardcoded Credential Vulnerability
CVE

CVE-2024-28987

SolarWinds Web Help Desk Hardcoded Credential Vulnerability

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CRITICAL · CVSS 9.1 ⚠ CISA KEV EPSS 0.9429
Act now
  • Listed on CISA KEV (known exploited in the wild)
  • SSVC exploitation status: active
  • EPSS ≥ 0.50 - high probability of exploitation in the next 30 days
  • EPSS percentile: top 0% of all CVEs by exploitation likelihood
  • Public exploit or PoC is available
  • SSVC automatable: yes - attacks can be scripted at scale
  • CVSS base score ≥ 7.0
Sigma rules0 YARA rules0
⬢

Required Remediation

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

⬡

Weakness Classification

CWE-798Use of Hard-coded Credentials
▤

Affected Products & Versions

2
solarwinds web help desk< 12.8.3
solarwinds web help deskall versions
⚠

Public Exploits & PoCs

1
nucleiSolarWinds Web Help Desk - Hardcoded Credentialcritical
◈

Detection Rules (IDS/IPS)

1
et-openET WEB_SPECIFIC_APPS SolarWinds Web Help Desk Hardcoded Credentials Information Leak (CVE-2024-28987)attempted-admin
Open rulesets (ET Open, Snort Community, abuse.ch) link to source. Commercial rulesets are reference-only.
▣

Scoring & Timeline

9.1
CRITICAL · CVSS v3.1 · psirt@solarwinds.com
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD21 Aug 2024 · 10:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
SSVC triage · cisa-vulnrichment
Exploitation
active
Automatable
yes
Technical impact
total
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
⚑

Vendor Advisories

1
cisaKEV-CVE-2024-28987
🔗

References & Sources

3
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2Release Notes
https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/Press/Media CoverageThird Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987US Government Resource
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