Home/CVE/Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and
CVE

CVE-2023-29443

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

MEDIUM · CVSS 4.9 EPSS 0.05826
Monitor
  • EPSS percentile: top 9% of all CVEs by exploitation likelihood
Sigma rules0 YARA rules0
⬡

Weakness Classification

CWE-611Improper Restriction of XML External Entity Reference
CWE-611Improper Restriction of XML External Entity Reference
▤

Affected Products & Versions

7
zohocorp manageengine assetexplorerall versions
zohocorp manageengine servicedesk plus< 14.1
zohocorp manageengine servicedesk plusall versions
zohocorp manageengine servicedesk plus msp< 14.0
zohocorp manageengine servicedesk plus mspall versions
zohocorp manageengine supportcenter plus< 14.0
zohocorp manageengine supportcenter plusall versions
▣

Scoring & Timeline

4.9
MEDIUM · CVSS v3.1 · cve@mitre.org
View on NVD
Attack Vector
Network Adjacent Local Physical
Attack Complexity
Low High
Privileges Required
None Low High
User Interaction
None Required
Scope
Unchanged Changed
Confidentiality
None Low High
Integrity
None Low High
Availability
None Low High
Published to NVD26 Apr 2023 · 09:15 PM
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
SSVC triage · cisa-vulnrichment
Exploitation
none
Automatable
no
Technical impact
partial
SSVC asks the questions that actually drive patch urgency: is it being exploited, can attacks be automated, and how total is the impact.
🔗

References & Sources

1
Source URLs (vendor pages, mailing lists, write-ups). Exploit/PoC links are in their own section above to avoid duplication.
https://www.manageengine.com/products/service-desk/CVE-2023-29443.htmlVendor Advisory
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